Help & FAQ

This section is focused on Frequently Asked Questions & Help for troubleshooting your laptop/computer, operating systems, software like MS Office, Antivirus etc.

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General (2)

  • Laptops can overheat more easily than a desktop computer can. You shouldn’t set one on a blanket, pillow or other non-flat surface that could prevent sufficient ventilation.
  • Keep liquids away from your laptop. Spilled liquids may damage the internal microelectronic components or cause electrical damage. Short circuits can corrupt data or even permanently destroy some parts of the laptop. the best way is Keep your drinks away from your Laptop. Even if you are careful, someone else might spill your drink.

1. Change the power settings.

2. Dim the screen.

3. Don’t leave your laptop on permanent charge.

4. Disconnect/ Remove unnecessary peripherals.

5. Upgrade to an SSD.

6. Manage your memory.

7. Switch to internal graphics.

8. Disable Wi-Fi and Bluetooth

 

Microsoft (2)

Credit: support.microsoft.com

Every Windows product has a lifecycle. The lifecycle begins when a product is released and ends when it’s no longer supported. Knowing key dates in this lifecycle helps you make informed decisions about when to update, upgrade or make other changes to your software. Please refer link for more details…https://support.microsoft.com/en-in/help/13853/windows-lifecycle-fact-sheet

Windows Lifecycle - Image credit Microsoft
Windows Lifecycle – credit Microsoft

  • What’s the difference between 32-bit and 64-bit versions of Windows?

The terms 32-bit and 64-bit refer to the way a computer’s processor (also called a CPU) handles information. The 64-bit version of Windows handles large amounts of random-access memory (RAM) more effectively than a 32-bit system. Not all devices can run the 64-bit versions of Windows.

  • How do I tell if my computer can run a 64-bit version of Windows?

If you have a Windows operating system installed, open File Explorer or This PC.

  • Right click on This PC or Computer in the navigation pane and select Properties.
  • In the System information screen, find the System type entry. This will indicate what type of processor your device has.

If you do not have an operating system installed, you should refer to the documentation that came with the device. Most device and processor manufacturers also provide information regarding processor capabilities on their websites.

SNS FAQs (1)

Off course, give us a call or drop your device into a store and we can get you a repair quote.

 

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