After Sales Services
SNS is engaged in undertaking Computer / Laptop / CCTV Annual Maintenance Contracts. We have a team of expert professionals, who are engaged in providing effective maintenance service. Our services are offered round the clock to solve any kind of problems related to the Computer / Laptop / CCTV. Availing our services, there is no requirement to invest in house facilities to maintain the office infrastructure. Hence, a huge amount of capital can be saved.
The salient features of our AMC are listed below:
Option of Comprehensive / Non-comprehensive AMC
- Comprehensive AMC includes parts & service
- Non-Comprehensive AMC only service is provided.
Server Support
- Server OS / Management / Administration:
- Installation of server OS patches/upgrades as & when available
- Managing user accounts such as creating, modifying, deleting users and groups
- Re-installing the OS or latest OS
- Backup of servers as defined in the AMC contracts
- Orderly server startup and shut down of servers
- Periodic preventive checks performed on servers
- Resolving server breakdowns with the highest priority
Desktop / Laptop / CCTV Support
- Preventive maintenance provided three times a year.
- Problem diagnosis, support and problem rectification.
- DVR Health checkup.
- Camera cleaning.
Anti-Virus Management
- All device updated with the latest definition & virus free.
- Also ensure that scanners are up-to-date and scans are scheduled for a convenient time, thus protecting computers.
- All device is protected against unwanted malware and viruses.