After Sales Services

SNS is engaged in undertaking Computer / Laptop / CCTV Annual Maintenance Contracts. We have a team of expert professionals, who are engaged in providing effective maintenance service. Our services are offered round the clock to solve any kind of problems related to the Computer / Laptop / CCTV. Availing our services, there is no requirement to invest in house facilities to maintain the office infrastructure. Hence, a huge amount of capital can be saved.

The salient features of our AMC are listed below:

Option of Comprehensive / Non-comprehensive AMC

  • Comprehensive AMC includes parts & service
  • Non-Comprehensive AMC only service is provided.

Server Support

  • Server OS / Management / Administration:
  • Installation of server OS patches/upgrades as & when available
  • Managing user accounts such as creating, modifying, deleting users and groups
  • Re-installing the OS or latest OS
  • Backup of servers as defined in the AMC contracts
  • Orderly server startup and shut down of servers
  • Periodic preventive checks performed on servers
  • Resolving server breakdowns with the highest priority

Desktop / Laptop / CCTV Support

  • Preventive maintenance provided three times a year.
  • Problem diagnosis, support and problem rectification.
  • DVR Health checkup.
  • Camera cleaning.

Anti-Virus Management

  • All device updated with the latest definition & virus free.
  • Also ensure that scanners are up-to-date and scans are scheduled for a convenient time, thus protecting computers.
  • All device is protected against unwanted malware and viruses.
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